Where do you ship to?

We currently only ship within Canada.

How long does it take for Santa Letters and other Santa’s Mail Bag products to arrive?

All orders are processed and shipped within 24 hours of receiving the order. Shipping is included in the price of your Santa Letter, with an expected delivery of 4-7 business days.

How are your reindeer treats made?

Reindeer treats are made from a special oat that reindeers love. But don’t worry, if your children get their hands on them, they are completely safe to eat.

What if I want to cancel my order?

Orders may be cancelled for a full refund, providing the letter has not been mailed out yet.

Order by December 14

to receive your letter in time for Christmas!

Customize Your Letter